Senior Manager, IBOR Delivery, Fund Solutions (m|f|x) London

We’re proud to have been helping our clients build better financial futures for over 50 years. How have we achieved this? By working together - and supporting each other - all over the world. So, join our Fund Solutions team and feel like you’re part of something bigger.

Our clients come from all walks of life and so do we.  We are proud of our inclusive culture and encourage applications from the widest mix of talent, whatever your age, gender, ethnicity, sexual orientation, gender identity, social background and more.

As a flexible employer, we trust our people to perform their role in the way that works best for them, our clients and our business. We are a disability-friendly company and  would  welcome  a  conversation  with  you  if  you  feel  you  might  benefit  from  any  reasonable adjustments to perform to the best of your ability during the recruitment process and beyond.

About your team

Fund Servicing and Oversight (FSO) is a key function within Asset Management Delivery, responsible for ensuring seamless execution of fund services across FIL’s investment vehicles—including retail funds, segregated mandates, real estate funds, private asset funds, and other products.

The team supports the full operational lifecycle, spanning Fund Accounting, Asset Servicing, IBOR Operations, Alternative Assets, Fund Solutions, and Shared Services. FSO ensures these services are delivered efficiently, accurately, and in line with regulatory obligations.

Within FSO, the Fund Solutions team drives the design, delivery, and oversight of operational change initiatives—ranging from regulatory-driven transformations to strategic platform enhancements.

About your role

The IBOR Delivery role within Fund Solutions is responsible for leading the implementation of operational change initiatives, with a strong focus on Middle Office and IBOR transformation. This includes delivering solutions that meet client, operational, and product requirements while integrating process improvements, technology upgrades, and regulatory changes.

Following the implementation of FIL’s Investment Book of Record (IBOR), which provides a consolidated positions and cash dataset for front office and compliance functions, you will play a key role in driving initiatives to enhance and future-proof the operating model. This involves close collaboration with upstream teams—including Corporate Actions, Pricing, Reference Data, and the Portfolio Services Group—as well as supporting new fund launches, particularly those requiring tailored solutions outside the standard model.

You will be accountable for ensuring that robust, well-structured transition plans are in place, and that governance and communication frameworks are effective, with clear oversight from senior stakeholders.

Tasks

• Lead initiatives to drive operational and process improvements across Middle Office and IBOR teams, ensuring alignment with strategic business goals.
• Analyze and document current-state processes, identify gaps, and design future-state solutions to support change and transformation efforts.
• Serve as the primary business analyst on projects involving IBOR, reconciliations, position and cash data, and reference data flows.
• Collaborate with stakeholders across Investment Operations, Technology, Front Office, and external vendors to gather requirements, define scope, and validate solutions.
• Support system and vendor migrations impacting IBOR platforms, ensuring clean data transitions and minimal disruption to operations.
• Drive the successful implementation of change projects by preparing functional specifications/business requirements, user stories, test cases, and managing UAT cycles.
• Act as a liaison between business and technical teams, translating complex operational needs into clear development tasks and deliverables.
• Monitor and report on project progress, risks, and issues; support resolution strategies and ensure projects stay within scope and timeline.
• Contribute to ongoing transformation programs by assessing impact, supporting communication and reinforcing adoption.
• Lead post-implementation reviews to assess the effectiveness of change initiatives, incorporating lessons learned into future efforts.
• Support regulatory change affecting Middle Office and IBOR by assessing implications and enabling business readiness.

Profile / Your qualification / Your personality

• Bachelor’s degree in Finance, Accounting, Business, or a related field.
• Minimum 10 years of experience within asset management, with a strong background in Middle Office or IBOR-related change/transformation.
• Proven experience as a Business Analyst or Change Lead in large-scale operational change or transformation projects.
• Deep understanding of trade lifecycle, securities processing, data flows (positions, cash, valuations), and reference data within IBOR platforms.
• Familiarity with leading IBOR and Middle Office systems.
• Experience working on system implementations, upgrades, and vendor transitions.
• Strong knowledge of regulatory and operational risk considerations within Middle Office functions.
• Skilled in producing high-quality documentation (Business Requirements,  process maps), and executing test plans and UAT.
• Excellent interpersonal and communication skills with the ability to engage technical and non-technical stakeholders.
• Comfortable leading workshops, facilitating discussions, and driving consensus among cross-functional teams.
• Agile methodology experience is advantageous but not essential.

That awaits you

For starters, we’ll offer you a comprehensive benefits package. We’ll value your wellbeing and support your development. And we’ll be as flexible as we can about where and when you work – finding a balance that works for all of us. It’s all part of our commitment to making you feel motivated by the work you do and happy to be part of our team. For more about our work, our approach to dynamic working and how you could build your future here, visit careers.fidelityinternational.com.

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Contact

Location

4 Cannon St, GB-EC4M 5AB London