MTS Sales Operations Analyst (m|f|x) London

Euronext is the leading European capital market infrastructure, covering the entire capital markets value chain, from listing, trading, clearing, settlement and custody, to solutions for issuers and investors. Euronext runs MTS, one of Europe’s leading electronic fixed income trading markets, and Nord Pool, the European power market. Euronext also provides clearing and settlement services through Euronext Clearing and its Euronext Securities CSDs in Denmark, Italy, Norway, and Portugal. As of December 2024, Euronext’s regulated exchanges in Belgium, France, Ireland, Italy, the Netherlands, Norway, and Portugal host over 1,800 listed issuers with around €6 trillion in market capitalisation, a strong blue-chip franchise and the largest global centre for debt and fund listings. With a diverse domestic and international client base, Euronext handles 25% of European lit equity trading. Its products include equities, FX, ETFs, bonds, derivatives, commodities and indices.

Tasks

Sales Operations

• Recognise, develop & implement process improvements within the Sales organisation
• Support pipeline management using CRM tools (D365)
• Act as a liaison between internal teams (Product, Membership, Client Services) when dealing with client requests
• Support end-to-end client onboarding processes in collaboration with the sales and membership teams

Reporting, MI & CRM

• Contribute to the management of sales data and critical KPIs to drive efficiencies and monitor performance
• Support the evolution of data production to improve business intelligence whilst supporting regular business requests for information, such as quarterly reviews
• Provide timely & trusted ‘useful’ data to help drive sales & to make informed business decisions
• Contribute to build out and management of CRM (D365)
• Monthly invoicing process: act as a back-up initially, with a view to managing the process in the future

Centralised Communications & Content

• Provide a toolkit repository for all sales managers as their critical source of content, data, and processes
• Support Marketing with the creative direction for client content, offering a comprehensive library of stock content for front line use
• Support sales team with client pitches/decks/proposals in a structured process ensuring efficient output and quality of content
• Maintain strong awareness of competitor landscape

Contact

Sophie Bishop

HR Director, UK & US

Location

25 North Colonnade, GB-E14 5HS London