Job overview
May 21, 2025
July 27, 2025
Global Transaction Banking Department provides clients with a variety of cash and liquidity management, and trade finance related products and services. GTBDE has composed two types of the business, one is Trade finance and the other Cash Management System (CMS) solution. In CMS business area, Cash Team provides clients with a variety of cash and liquidity management products/services. Under this team, we have functions of (1) products sales promotion (2) clients support (mainly for e-Banking, clients onboarding/implementation and daily support after implementation, and (3) products development and maintenance.
The candidate is expected to carry out e-Banking promotion, onboarding, and daily support (BAU support), mainly for Japanese corporate clients but also Non-Japanese clients at Mizuho London office. In addition, it is also expected to collaborate/correlate with the GTBD members who have same/similar assignment in EMEA office.
In order to execute the above tasks, the candidate is required to be involved in transaction sales activities promoted by Relationship Managers at front desk and/or GTBD product sales members. Depending on the request, the candidate is expected to conduct e-banking usage demonstration physically or online basis, then implementation having direct communication with clients.
Tasks
- To manage and handle customer requirement and inquiries for e-banking/local channel products, and related cash transactions
- To be involved in e-banking/local channel products sales by conducting the usage demonstration at physical meeting or online basis, depending on request.
- To conduct client onboarding/implementation for e-banking/local channel products
- To produce, check, and customize the agreements and client application forms for e-banking/local channel products
- To support e-banking/local channel products customer support at EMEA branches
- To support and cooperate with GTBD members for cash/channel product matter (e-banking, Host-to-Host, Pooling, MBCC, etc)
- To cooperate with related IT department in relation to cash/channel products matter
- To support GTBD related ad-hoc projects (client migration, internal system migration)
- To maintain good relationship and communication with internal and external stakeholders
Profile / Your qualification / Your personality
- Bachelor's degree or equivalent
- Experience in the Banking Industry, especially for cash management product such as (1) e-banking implementation, integration and maintenance, (2) Payment Administration, (3) Cash Pooling Implementation, integration and maintenance, (4) Host to Host/SWIFT connectivity implementation, integration and maintenance and (5) API knowledge related with PSD2/Open banking.
- Pitching / presentation to the clients in terms of e-banking and CMS products
- Experience/knowledge in transaction, payment, FX business/operation
- Standard knowledge of SWIFT and bank messaging (MT1xx, MT2xx, MT9xx, also ISO20022 messages such as pain.001, camt.053/052, etc.)
- Standard knowledge of UK and European Payment market environment (BACS/CHAPS, SEPA/Target2, SWIFT etc.)
- Fluent English speaker – required
- Japanese language – mandatory, in consideration of handling Japanese Corporate business
- End User PC Skills (Microsoft Office, business specific…)
- Basic knowledge of IT systems (web applications, security etc)
- Solid understanding of the Bank’s internal rules and procedures
- Ability to manage and prioritize multiple assignments at the same time
- Ability to learn continuously and to be flexible in a challenging environment
- Ability to work effectively under strict deadlines such as payment cut-off times
- Able to work within a team and maintain working relationships
- Commitment to complete tasks, meet deadlines, achieve expected results.
- Excellent attention to details and high levels of accuracy
- Positive attitude and strong desire to support clients and team members
- Basic Knowledge of UK and European regulations (PSD2, Basel, Libor discontinuation, ISO20022, CBPR+, etc.)
- Basic Knowledge of Customer ERP/TMS (SAP, Kyriba, Oracle etc.)
- Basic IT knowledge such as Network (sFTP etc), File Format (XML, CSV, Text, JSON etc.), Database, Infrastructures
- Knowledge and concerns of leading edge technology
- Experience of Project Management (Timeline management, delivery management, coordination with stakeholders such as IT developer and users)
- Experience to elaborate business requirements and indicate realistic solutions to IT developers, considering the existing specifications and various limitations
- Experience in Robotics Process Automation (RPA) set up and maintenance
That awaits you
We champion a flexible work environment, as we understand the need for people to meet other commitments or simply strike a good work-life balance. As such, we are happy to talk flexible working for this role such as reduced working hours. The role will also include homeworking.
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Location
30 Old Bailey, GB-EC4M 7AU London EC4M 7AU
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