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Associate Banker LC (m|f|x) London

Key Account Manager | Relationship Management | Customer Service
Full-time
without management responsibilities
without employer-funded pension

Job overview

Publication
September 17, 2024
Application until
November 23, 2024
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Join us at Barclays as an Associate Banker where you will be effectively supporting and contributing to the growth of one or more relationship managed portfolios across UK Corporate Banking. Closely working with one or more Bankers and/or Associate Bankers to delight customers and maximise overall satisfaction & advocacy. Proactive use of broader client/colleague support functions to enable our journey to become the ‘go-to’ bank.

Tasks

  • Following, improving and strengthening of controls wherever possible, working collaboratively with Relationship Director to proactively identify and manage risk.
  • Relationship management with Product and Group Partners and act as a conduit for the portfolio. Deliver Products and Services to meet the needs of our clients and balance both short- and long-term consideration.
  • Provision of Support to Relationship Managers/Directors, such as supporting client contact strategy, Annual Reviews and the maintenance of client account plans.
  • Provision of service to clients to drive positive Savanta scores, ensuring servicing activity is directed to the appropriate contact point championing self-serve and digital adoption.
  • Participation in internal training programs and workshops to develop their knowledge of banking products, financial analysis, and relationship management skills.
  • Development and maintenance of industry knowledge dependent on portfolio purity, supporting team industry initiatives.

Profile / Your qualification / Your personality

Essential Skills:

  • Delivering results through building relationships
  • Strong customer relationships and internal network relationships
  • Experience in client service and communication

Desired Skills:

  • Awareness of business/personal customer solutions
  • Knowledge of credit risk processes and policy
  • Knowledge of control environment and AML risk
  • Working knowledge of high growth tech businesses or innovation banking

That awaits you

All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship – our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset – to Empower, Challenge and Drive – the operating manual for how we behave.

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Location

1 Churchill Place, UK-E14 5HP London